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Current Product Lead Times

 

Since all orders are custom made to order, our products carry a lead time. These are estimates and not guarantees of shipping times. We work hard to fill orders as quickly as we can, and many times, we beat these shipping estimates, but occasionally, in any manufacturing operation, other factors come into play, like order volume, equipment malfunctions, material availability, etc. Our shipping estimates vary based on order volume and product type. Custom hybrid holsters vary based on design, but many times carry the same lead time as our standard production holsters. Our all handcrafted leather holsters have the longest posted lead times due to the fact that we work through a design process/approval with you before proceeding to manufacturing. Lead times exclude shipping holidays and weekends. For more detailed info on our holiday/shipping schedule, please click here.

COVID-19 UPDATE 3/28/2020

Colorado has ordered all non-essential businesses closed as of March 26, 2020 at 6:00 AM. Essential businesses, including gun stores, have been exempted from this mandatory closure. We feel that our second amendment rights are crucial at all times, and that includes your right to carry a weapon, concealed or open carry. We have remained operational (although closed to the public) throughout this crisis, and will continue to make and ship holsters as long as we are able. Our business is starting to feel the impacts of delayed shipping, suppliers that have limited or shut down operations, or that have been ordered to close to help limit the spread. We had orders placed weeks ago with several suppliers just as routine business. Some of those suppliers have now temporarily shut down. We have no information on our order status and have reached out to these businesses to further understand the status and expected fulfillment timelines. We do still have materials in-stock to fulfill most, if not all, current and future orders. We will start to manage (set to "out of stock") online inventory in the event we cannot fulfill orders due to lack of materials or significant increases in lead times. Until that happens, please feel free to order products as usual. If your order will be impacted, we will email you directly with updated information as soon as it is available. We have also noticed that shipping services have been impacted and taking an extra day or two from typical standard delivery timelines. We are a very small family owned and operated small business and we work extremely hard to provide the best service and quality goods for gun owners, like ourselves. As a small business, many tasks rely on a single person to complete, like shipping. We are taking the following steps as recommended by the CDC, to help protect you, our customers, and our staff. Please review the CDC guidelines, here.

  1. We have asked that any employee having symptoms of COVID-19, as defined by the CDC, to stay home and seek medical advise and treatment, as needed.

  2. CDC information suggests that the virus can live on surfaces for 2-3 days:

    • Although our items are all handmade and handled by people in the shop, these items are disinfected before being packaged for shipping.

    • We have increased our cleaning and disinfecting procedures in the shop, including cleaning and disinfecting and tools, machinery and work surfaces.

    • We recommend that when you receive your package that you disinfect the outside of the package, as the package is handled by many people once it leaves our shop.

  3. CDC has suggested increasing social distancing to help slow the spread of the disease:

    • Exarchy Holster Co. is changing from shipping 6 days a week, to 1. We will be shipping on Thursday, each week.​​​

      • What this means for you. Your order may be delayed due to this change in shipping frequency.

      • We will continue to to ship as long as shipping services are available. We ask that you do not cancel your order and we thank you for your patience in receiving your order.

        • If you prefer to cancel your order, our standard order cancellation ​policy is still in effect. Please review that policy, here.

  4. We are no longer offering "Store Pickup" as an order fulfillment option. We are happy to ship your order accordingly.

  5. We have suspended International Shipping until further notice.

  6. Our supply chain: We have plenty of materials in stock to continue making holsters for the foreseeable future, but it is possible we will be impacted by lack of materials, delayed shipping from suppliers, etc. If/when this occurs, we will update this statement. We have suspended custom orders that require us to order custom materials, such as Kydex colors that we do not already have in stock. This is only a small portion of our orders as we offer a large variety of options/colors on our Craftsman Series holsters.

We will provide further updates as decisions are made and as CDC guidelines and local regulations change.

Most importantly, we ask that you review the CDC guidelines to protect yourself and stay healthy. We thank you for being a valued customer and appreciate your business and patience during these unprecedented events.

God Bless,

Brian Ewald

Founder and CEO

Exarchy Holster Co.

Previous Updates:

March 26, 2020: The State of Colorado has issued a stay at home order and the closure of non-critical businesses. We are waiting for official word and what this means for our business and customers waiting on orders to be fulfilled. We will continue making holsters and shipping, until forced to do otherwise. We are monitoring this situation throughout the day and will update this statement, as appropriate. We will comply with stay at home orders in an effort to protect people's lives and help prevent the spread of the virus. That said, we have a limited workforce making holsters. All orders will likely be delayed based on the current situation. We ask for your patience during this time. Because of the nature of our business, we understand that holsters are a critical part of your personal protection and we are working hard to fulfill all orders as quickly as possible. We have limited staff and time to answer and respond to phone calls. We will respond to all messages as time permits, but have placed an emphasis on fulfilling orders at this time.

 

At this time, we must look to our health experts for advice on how to best protect one another. Many places around the country are asking for donations of masks, gloves, and other personal protective equipment. We ask that if you have resources for such items that you donate these supplies in your local community. We must also remember those who are less fortunate and help all those in need by donating food and other items to those who need it. Hebrews 13:16 "Do not neglect to do good and to share what you have, for such sacrifices are pleasing to God."

Please pray for all those affected by this virus, our healthcare professionals, and political leaders. Romans 12:12 "Rejoice in hope, be patient in tribulation, be constant in prayer."

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